We take your personal data seriously. This page explains exactly what information we collect, how we use it, and the rights you have as a registered player in the Philippines.
This Privacy Policy applies to all players who register and use the jiligems platform, which serves the Philippines market. It describes how we collect, store, use, and protect your personal information in line with applicable data privacy laws. By creating an account on jiligems, you acknowledge that you have read and understood this policy. We may update this document from time to time, and we will notify registered players of any significant changes via email or an in-platform notice. The most current version of this policy is always available on this page. If you have any questions about how your data is handled, you may reach us at [email protected] at any time.
When you register and use the jiligems platform, we collect certain personal information that is necessary to operate your account and comply with regulatory requirements. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method details (e.g. GCash or Maya account reference) in order to process deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically collect technical data including your device type, browser, IP address, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Filipino players. We do not collect more information than is reasonably necessary for these purposes.
The personal information we collect is used solely for the purposes of operating your jiligems account and delivering a safe, reliable gaming experience to players in the Philippines. We use your identity information to verify your age and eligibility, and to comply with anti-money laundering and responsible gaming obligations. Your contact details are used to send account-related communications such as transaction confirmations, security alerts, and policy update notices. Payment information is used exclusively to process your deposits and withdrawals — we do not store full payment credentials on our servers. Technical and session data is used to monitor platform security, investigate disputes, and optimise performance across mobile and desktop devices. We do not use your personal data for third-party advertising or sell it to any external parties for marketing purposes.
jiligems does not sell, rent, or trade your personal information to third parties. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary for those services to function. All third-party service providers we work with are contractually required to handle your data securely and in accordance with applicable privacy standards. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required to do so by law, court order, or to protect the rights and safety of our players and platform. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance. We will never share your data with third parties for their own marketing or commercial purposes without your explicit consent.
Your personal data is stored on secure servers protected by industry-standard encryption and access controls. We implement technical and organisational measures to guard against unauthorised access, accidental loss, alteration, or disclosure of your information. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are bound by confidentiality obligations. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security — and you are encouraged to use a strong, unique password for your jiligems account and to keep your login credentials confidential. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable regulations. When data is no longer needed, it is securely deleted or anonymised.
As a registered player on jiligems, you have the right to access the personal information we hold about you at any time by submitting a request to [email protected]. You may also request that we correct any inaccurate or incomplete data associated with your account. If you wish to have your personal data deleted, you may submit a deletion request — subject to any legal or regulatory obligations that require us to retain certain records. You have the right to withdraw your consent to data processing where consent is the legal basis for that processing, though this may affect your ability to use certain platform features. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in the Philippines. We are committed to responding to all data rights requests promptly and transparently.
jiligems uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand how Filipino players navigate the site so we can improve the experience — these are collected in aggregate and do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect platform functionality. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on the jiligems platform. For more information about the specific cookies we use and how to control them, please contact us at [email protected].
Quick answers to what Filipino players most often ask about data and privacy on jiligems.
Have more questions about your data rights? Visit our FAQ page or create a free account and experience a safe, transparent gaming platform built for Filipino players.